Last updated: September 2026

Meridian Transfers Ltd respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect personal information when you visit our website or contact us about our private hire services.

1. Who We Are

Meridian Transfers Ltd
145 Great Norbury Street
Hyde, Cheshire
SK14 1HT

Company Registration Number: 17286928
Private Hire Operator Licence Number: OP262388

Telephone: 07456 538107
Email: booking@meridiantransfers.co.uk

For the purposes of UK data protection law, Meridian Transfers Ltd is the organisation responsible for the personal information described in this Privacy Policy.

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2. Information We Collect

We may collect personal information when you contact us, submit a booking enquiry or use our website.

Depending on how you contact us, this may include:

• Name
• Email address
• Telephone number
• Pick-up address
• Drop-off address
• Pick-up date
• Pick-up time
• Number of passengers
• Number of luggage items
• Number of hand luggage items
• Journey and booking information
• Any additional information you choose to provide

We may also receive information when you contact us directly by telephone or email.

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3. How We Use Your Information

We may use your personal information to:

• Respond to booking enquiries
• Discuss and arrange private hire journeys
• Confirm and manage bookings
• Contact you regarding your journey
• Respond to questions or requests
• Provide and manage our services
• Maintain appropriate business and booking records
• Improve our website and services
• Meet legal and regulatory obligations
• Protect our business, customers and drivers where necessary

We will only use personal information where we have a lawful reason to do so.

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4. Booking Enquiries

When you submit a booking enquiry through our website, the information you provide is sent to booking@meridiantransfers.co.uk.

The information is used to review your journey requirements and respond to your enquiry.

Submitting an online enquiry does not automatically create a confirmed booking.

We may contact you using the telephone number or email address you provide.

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5. Legal Basis for Processing

Depending on the circumstances, we may process your personal information because:

• It is necessary to take steps at your request before entering into a contract or to provide a service you have requested.
• It is necessary for us to comply with a legal or regulatory obligation.
• We have a legitimate interest in operating, managing and improving our business and services.
• You have provided consent where consent is required.

Where we rely on consent, you may withdraw that consent where applicable.

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6. Sharing Your Information

We do not sell your personal information.

We may share relevant information with trusted service providers where this is necessary to operate our website or provide our services.

This may include website hosting, email, website analytics, technical support and other service providers that help us operate the business.

We may also disclose information where required by law, regulation, legal proceedings or a lawful request from an appropriate authority.

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7. Website Hosting and Email

Our website and business email services may be provided through third-party technology and hosting providers.

Information submitted through our website may therefore be processed through the systems required to operate the website, booking enquiry form and business email service.

We take reasonable steps to ensure that appropriate providers and security measures are used.

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8. Google Analytics

We use Google Analytics to help us understand how visitors use our website.

Google Analytics may collect information such as:

• Pages visited
• Approximate location
• Device and browser information
• How visitors arrived at the website
• Website interactions
• General usage information

This information helps us understand website performance and improve the user experience.

Google Analytics may use cookies or similar technologies.

For more information about how Google processes information, visitors can review Google’s privacy information.

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9. Cookies

Our website may use cookies and similar technologies to:

• Make the website function correctly
• Remember certain preferences
• Understand how visitors use the website
• Improve website performance
• Support analytics and other website functionality

Where required, we will ask for consent before placing non-essential cookies on your device.

You can also manage or restrict cookies through your browser settings.

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10. How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected.

The length of time information is retained may depend on:

• Whether you have made a booking
• Our ongoing relationship with you
• Legal and regulatory requirements
• Accounting and business record requirements
• The nature of the information

When information is no longer required, we will take reasonable steps to securely delete or dispose of it.

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11. Keeping Your Information Secure

We take reasonable technical and organisational measures to protect personal information against:

• Unauthorised access
• Accidental loss
• Unauthorised disclosure
• Alteration
• Destruction

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

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12. Your Data Protection Rights

Under UK data protection law, you may have rights including:

• The right to request access to personal information we hold about you.
• The right to ask us to correct inaccurate or incomplete information.
• The right to request deletion of personal information in certain circumstances.
• The right to request restriction of processing in certain circumstances.
• The right to object to certain processing.
• The right to data portability in certain circumstances.
• The right to withdraw consent where processing is based on consent.

These rights are subject to certain legal conditions and exemptions.

To exercise a relevant right, please contact us using the details below.

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13. Marketing

We will not use your personal information for direct marketing where we do not have an appropriate lawful basis to do so.

If we introduce marketing communications in the future, we will provide appropriate information and, where required, obtain consent.

You can contact us at any time if you do not wish to receive marketing communications from us.

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14. Children’s Information

Our services are not specifically directed at children.

We do not knowingly collect personal information from children for marketing purposes.

Where children travel as passengers, information about them may be provided by their parent, guardian or accompanying adult where necessary to arrange the journey.

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15. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content or security of third-party websites.

We recommend reviewing the privacy policy of any external website you visit.

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16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or business practices.

The latest version will always be published on this website.

Last updated: September 2026

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Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Meridian Transfers Ltd
145 Great Norbury Street
Hyde, Cheshire
SK14 1HT

Telephone: 07456 538107
Email: booking@meridiantransfers.co.uk

Company Registration Number: 17286928
Private Hire Operator Licence Number: OP262388